The Best4Systems Blog
News and ReviewsUsing a Telephone at Work with an Impairment
In the UK there are almost Seven Million people of working age who have either a disability or health condition which may affect their ability to work in some environments. Communications and telephony need not be areas in which they should be marginalised but should...
Feature Review of the Konftel 300W
We all love a conference phone which is sleek and does its job without any fuss and that is why we took to the Konftel 300W so readily. It fulfills the main criteria - easy, good and lovely to look at. Perhaps the most striking and useful feature of the 300W is that...
The New Avalle Defero Headsets
Avalle have established themselves as manufacturers of headsets designed by and for headset users. They are well made and comfortable and deliver great sound quality. What is equally important is that these are high quality headsets at a fraction of the cost of the...
Polycom and Accessibility in the Workplace
Working with an issue of accessibility will always present its issues but many of the top manufacturers of telecoms equipment have incorporated features into their products in order to allow those with limitations of hearing, visibility or mobility to play an active...
BT X500 Conference Phone – a great newcomer
The BT X500 conference phone is a newcomer to the block, one traditionally dominated by Polycom and Avaya - but BT have a tradition of delivering high quality and well designed products built around their brand and the BT X500 is no different. Its design is not too...
Where to use Gai-Tronics Telephones
Gai-Tronics are a division of Hubbell Ltd who are a manufacturer of a variety of electrical and communications components. Gai Tronics specialise in Vandal-Resistant Telephones, Hazardous Area Telephones and Intercoms, Rail and Station Weather Resistant Telecoms...
Do I Need Ear Defenders for Work?
In many industries there is an ever present threat of noise on the workplace. This can be manifest in many ways - it can be sudden load blasts of noise or just long term noise which at first may appear to be benign, but after time it can cause permanent damage. Ear...
What is Unified Communications?
Unified Communications or UC is essentially the amalgamation of key communication services, i.e. instant messaging, displaying user states of availability via - ACD ( Automated Call Distribution ) & BLF ( Busy Lamp Field ) - video conferencing , enhanced call...
Essential Headset check-list for Contact centres.
Setting up or expanding your contact centre will require in depth planning taking up precious operational time. This quick guide for the correct solution will hopefully cut that time and aid you in making the right decision. The Office Environment – How noisy is your...
Which Polycom Audio Conference phone?
The recession of the past few years has forced businesses, and indeed anyone who needs to communicate with others, to look at how they conduct their meetings. This has led to a big re-think and for businesses to question the validity and expense of send a group of...
3M Peltor Award Winning Staff
Best4Systems were delighted to receive awards from 3M Peltor. This was in recognition of the 30% increase in sales of 3M™ Peltor™ Ear defenders in 2013. Best4Systems are a UK based communications product and solutions supplier. Once again, Best4systems were the...
Not Everyone Works in an Office
We specialise in office and business telecoms. This ranges ranges from small phone systems and their associated telephones, headsets, switches and accessories to entire VoIP systems and headsets for call centers. However, there is a large workforce which requires a...
Best4Systems Staff Favourites Part 1
Best4Systems thought that it would do a little human interest stories in the run up to Christmas. A lot of what we sell are business telecoms so we had a little chat in the office and came up with our favourite little toys we have and love. These are not the products...
BT Converse Telephones for Home or Office
Modern desktop business telephones have evolved at a rapid rate over recent years - with the incorporation of colour touch screens, Unified Communications Platforms, xml based applications and a host of other network based functions have enabled the desk phone to...
Telephone Information Resources
Best4Systems are a UK based telecommunications supplier to businesses of many shapes and sizes - from small offices to large international call centres. We have a long standing tradition of supplying anything from entire telephone systems, telephones, conference...
Panasonic KX-UT Range of VoIP Telephones
New in stock here at Best4Systems is the range of IP/ SIP/ VoIP telephones from Panasonic - the PANASONIC KX-UT SERIES of SIP Terminals. These are Voice over Internet system phones with a range of features and all with HD Audio and suited to a range of business...
Sennheiser Wired Telephone Headsets Review
Sennheiser are best known for their audio headphones, leading the industry in supplying state of the art devices to musicians and music aficionados alike. However, it is of no surprise that a company with this history should also supply some of the best headsets for...
Peltor gives Goodwood Revival a modern twist
For all lovers of anything vintage mixed with a healthy dose of petrol head, Goodwood Revival is an event in the calendars which is never forgotten. For those a little less informed of what the Goodwood Revival is, here is an idea. Goodwood Revival is a three day...
Choosing the Best Conference Phone
Conferencing has long been an essential part of business life and traditionally has taken place in large meeting or conference rooms. Nowadays the trend is towards virtual meetings, whereby there is no longer a need for physical presence. There are many obvious...
Best4Systems at the Call Centre Expo
Well, we are back in our Best4Systems offices now after a great couple of days at the Call Centre Expo at London's Olympia. We had the opportunity to meet up with clients, industry leaders and many more people who had gathered to learn and lecture the many factors...
Review of the Sennheiser DW Pro 1 Cordless Headset
Working in a fast active modern office or call centre environment it is essential that the technology keeps pace with you. The Sennheiser DW20 Pro 1 certainly does and far exceeds my expectations. Having previously suffered at the hands of cumbersome wireless...
Getting Ready for the Call Centre Expo
It's that time of year again and we will be making our way up to London to the 2013 Call Centre Expo and London's Olympia. There is the annual meeting of all those intimately involved with call centre operation and logistics. Best4Systems, operating now for over 15...
Benefits of Headset Use in Unified Communications
We just came across a great study about the benefits of using a headset in a Unified Communications environment that we just had to share with you. Unified Communications (UC) is a network utlilsing integrated instant communications services such as voice, data,...
What are the best Business Telephones?
Analog Office Phones - Suitable to connection to most traditional PABX Systems, Small Telephone Systems or Single Lines - here is Part one of our guide to entry level desktop business telephones for any environment. These are the most basic, and perhaps the most...
Call Centre Expo 2013
It's that time of year again soon when the industry gathers together at London's Olympia for the annual call centre expo. The conference brings a wealth of experience from the call centre world and, over two days, we will be there to listen and learn about many ways...
Telephones still have a Place in the Modern Office?
The office, throughout history has been a communications hub, a place where a layered hierarchy of workers sort, sift and transmit information to management and external sources such as customers, branches or management. An interesting article we read recently on the...
The Sennheiser DW Series of Headsets
We are pleased to note that EE ( formerly Orange telecom ) have teamed up with Sennheiser to increase productivity and customer satisfaction in their customer call centres. Sennheiser had needed a truly wireless solution for their call centre agents and opted, after...
Bowie and Sennheiser
OK, our blog has a tendency to be overtly technical and centered upon communications devices so we thought we'd throw a piece of heart warming culture into the mix. Earlier on in the year I was lucky enough to receive two tickets ( a gift ) to go to the Victoria and...
Licence Free Mobile Radios at Charity Event
Mobile Radios are a necessity for anyone organinsing a large outdoor event.Last weekend in Brighton there was a large charity beach festival called Paddle Round The Pier which attracted over 50,000 visitors over a large area of Brighton's seafront. The festival had...
Peltor Ear Defenders for MotoGP
We sell headsets of all types to offices, businesses large and small and call centres, these headsets generally do not get to see the light of day. Not so the Peltor package we sent out last week to the team of Sandro Cortese - a Moto GP Rider. We are very happy with...
How many telephone headsets for your call centre?
I read an interesting little calculation today on a website about call centre management, it was how to work out how many operators you need in your call centre - this was assuming that it was at least 25 people there. Well you initially look at the volume of calls -...
Mitel Telephones Reviewed
Mitel Telephones - unified communications for business telephony Mitel is a major communications manufacturer, originating from Ontario, Canada - it specialises in the provisioning of unified communications " a set of products that provides a consistent unified user...
Alcatel IP Touch Phones
The Alcatel-Lucent 8 and 9 Series IP Touch phones are full-featured desk phones that offer integrated IP connectivity and telephony. In addition to the converged power of data and voice over IP, these Alcatel IP Touch phones support an unsurpassed range of features...
Polycom SoundStation VTX1000
The Polycom SoundStation VTX1000 is one of the most durable players of Polycom's dominance of the audio conferencing market, the unit is built on classic lines and is immediately recognisable due to its ubiquity. What is it that makes the VTX 1000 so good? beautiful...
Bluetooth in Business Communications
Bluetooth was originally developed by Ericsson in 1994 and was created as a way of allowing data transmission over multiple devices over short distances. Its initial consumer implementations were predominantly for the communications of mobile telephones to headsets or...
How to choose a telephone headset?
Knowing how to choose a telephone headset doesn’t have to be that difficult. Knowing how to connect your telephone to your headset is complicated enough. Trying to work out which lead connects your chosen headset to your specific phone can get a bit confusing....
