Business Telephone Headset News

News and Reviews
There is a constant movement of innovation in business headsets to allow for better audio, improved comfort and a more optimal access to business processes and collaborative platforms

LATEST POSTS

Looking at the Jabra Evolve2 Headsets

It’s time for a better way of doing things; enter Evolve2. Jabra has re-engineered the world-leading Evolve Series in every single way, allowing them to bring you significant performance enhancements across the board.

Best Noise Cancelling Headsets 2020

The ever increasing deployment of customer services operations into dedicated offices or call centres has made the provisioning of good noise cancelling headsets a necessity. Noise cancelling headsets block out background noise which can be distracting for both the...

Jabra Engage and Evolve Overview

A good business headset is more and more crucial for your working day with many variations in form and function. Jabra design and manufacture some of the most popular ranges of business headsets and, here we have a look at the primary ranges, the Evolve and the...

Meet the Sennheiser Headset Families

Sennheiser have introduced a way in which to differentiate working styles and, hence, classify to an extent their ranges of business headsets. These have been called families - the product portfolios being IMPACT, ADAPT and EXPAND. So let us describe how these terms...

Jabra Engage – Secure Communications

Jabra's Engage headsets offer increased security over their wireless range which in the age of increasing threats of snooping and intrusion into business is something that anyone equipping an office with headsets needs to take into account. The Jabra Engage series of...

Look at the Plantronics Blackwire 7225

Once this headset could have been said to have been mould-breaking, but the Plantronics Blackwire 7225 headsets can be seen now as adopting a new standard, a form factor which is already displayed by the likes of Sennheiser and Jabra. This design is created for...

Latest Product Launches from Sennheiser

Sennheiser are continuously involved in research and development in order to improve their communications products and to take full advantages of changes in technology and/ or software environments. The ever popular SP20 Speakerphone has been improved with additional...

Replace Your Plantronics SupraPlus

Long a stalwart of business headsets the Plantronics Supraplus have come to the end of their reign and will cease production this spring. This means that many procurement officers will be asking themselves questions as to the best steps to take when re-equipping their...

Headsets for the Polycom VVX Telephones

The Polycom VVX Telephones are enterprise business desktop IP Phones with a host of functions and intuitive user menus operated by a variety of on-board buttons and dials. Naturally there is a lot of operation involved with using one of these in a busy business...

Sennheiser UC Headsets 2019 – The SC 100 Series

Sennheiser have brought out a range of wired headsets aimed specifically at the UC business professional ( Unified Communications ) who needs great sound and unrivalled comfort. Having tried one of these headsets we can attest to the fact that they deliver HiFi...

New Sennheiser Circle SC 238 and SC 268 Headsets

Sennheiser's Circle™ Series of headsets have been designed to offer voice clarity along with ultra noise cancelling microphones. Further, the Circle™ series have been built to the highest levels of durability and comfort and are surprisingly light. They...

Plantronics Voyager 4200 Series Launch

Plantronics has released new headset models aimed at providing maximum comfort and versatility to users of Unified Communications platforms such as Cisco, Avaya, and Polycom. It meets Microsoft's Open Office specifications for Skype for Business and will connect to UC...
Looking at the Jabra Evolve2 Headsets

Looking at the Jabra Evolve2 Headsets

It’s time for a better way of doing things; enter Evolve2. Jabra has re-engineered the world-leading Evolve Series in every single way, allowing them to bring you significant performance enhancements across the board.

Best Noise Cancelling Headsets  2020

Best Noise Cancelling Headsets 2020

The ever increasing deployment of customer services operations into dedicated offices or call centres has made the provisioning of good noise cancelling headsets a necessity. Noise cancelling headsets block out background noise which can be distracting for both the...

Jabra Engage and Evolve Overview

Jabra Engage and Evolve Overview

A good business headset is more and more crucial for your working day with many variations in form and function. Jabra design and manufacture some of the most popular ranges of business headsets and, here we have a look at the primary ranges, the Evolve and the...

Meet the Sennheiser Headset Families

Meet the Sennheiser Headset Families

Sennheiser have introduced a way in which to differentiate working styles and, hence, classify to an extent their ranges of business headsets. These have been called families - the product portfolios being IMPACT, ADAPT and EXPAND. So let us describe how these terms...

Jabra Engage – Secure Communications

Jabra Engage – Secure Communications

Jabra's Engage headsets offer increased security over their wireless range which in the age of increasing threats of snooping and intrusion into business is something that anyone equipping an office with headsets needs to take into account. The Jabra Engage series of...

Look at the Plantronics Blackwire 7225

Look at the Plantronics Blackwire 7225

Once this headset could have been said to have been mould-breaking, but the Plantronics Blackwire 7225 headsets can be seen now as adopting a new standard, a form factor which is already displayed by the likes of Sennheiser and Jabra. This design is created for...

Latest Product Launches from Sennheiser

Latest Product Launches from Sennheiser

Sennheiser are continuously involved in research and development in order to improve their communications products and to take full advantages of changes in technology and/ or software environments. The ever popular SP20 Speakerphone has been improved with additional...

Replace Your Plantronics SupraPlus

Replace Your Plantronics SupraPlus

Long a stalwart of business headsets the Plantronics Supraplus have come to the end of their reign and will cease production this spring. This means that many procurement officers will be asking themselves questions as to the best steps to take when re-equipping their...

Headsets for the Polycom VVX Telephones

Headsets for the Polycom VVX Telephones

The Polycom VVX Telephones are enterprise business desktop IP Phones with a host of functions and intuitive user menus operated by a variety of on-board buttons and dials. Naturally there is a lot of operation involved with using one of these in a busy business...

Sennheiser UC Headsets 2019 – The SC 100 Series

Sennheiser UC Headsets 2019 – The SC 100 Series

Sennheiser have brought out a range of wired headsets aimed specifically at the UC business professional ( Unified Communications ) who needs great sound and unrivalled comfort. Having tried one of these headsets we can attest to the fact that they deliver HiFi...

New Sennheiser Circle SC 238 and SC 268 Headsets

New Sennheiser Circle SC 238 and SC 268 Headsets

Sennheiser's Circle™ Series of headsets have been designed to offer voice clarity along with ultra noise cancelling microphones. Further, the Circle™ series have been built to the highest levels of durability and comfort and are surprisingly light. They...

Plantronics Voyager 4200 Series Launch

Plantronics Voyager 4200 Series Launch

Plantronics has released new headset models aimed at providing maximum comfort and versatility to users of Unified Communications platforms such as Cisco, Avaya, and Polycom. It meets Microsoft's Open Office specifications for Skype for Business and will connect to UC...

Spotlight : Jabra Evolve 20 Reviewed

Spotlight : Jabra Evolve 20 Reviewed

Every now and then a product leaps out of the page at us for its unique properties. In this case it is the Jabra Evolve 20 Headset. For a start we love Jabra's elegant designs and this, coupled with real quality of build make the Jabra Evolve 20 a very special...

The New Avalle Mobile Headset Range

The New Avalle Mobile Headset Range

Avalle are a UK based designer of business headsets, already established in providing intuitive solutions to everyday problems. The Avalle Verso, for example, was the first headset that could be changed from a binaural to a monaural ( that is from a two eared to a one...

The Avalle Series of Headsets

The Avalle Series of Headsets

For many years the headset market has been dominated by Plantronics and Sennheiser, indeed they excel at the design and manufacture of best in class business headsets. Jabra ( formerly GN Netcom ) has also made great gains into the enterprise market with some very...

Sennheiser SDW 5000 Series of Headsets

Sennheiser SDW 5000 Series of Headsets

Sennheiser have brought out a new range of high end headsets the SDW 5000 wireless DECT headset Series which is comprised of the Sennheiser SDW 5015 and the Sennheiser SDW 5016 headsets. In the words of Sennheiser themselves : "The new Sennheiser SDW 5000 wireless...

Evolution of the Jabra Engage

Evolution of the Jabra Engage

Jabra have added to their range of enterprise business headsets with the Jabra Engage series. These headsets have new improved noise-cancelling microphones and enhanced comfort and talk time. They are powered by DECT technology which provides clear and secure...

Plantronics Voyager 6200 UC

Plantronics Voyager 6200 UC

We are seeing, with the increasing adoption of a multi-device, multi environment Unified Communications ( UC ) workplace; the evolution of the traditional headset. With the Plantronics VOYAGER 6200 UC the mould is broken. It could be described as a hybrid headset...

Blackwire 5200 Series Product Review

Blackwire 5200 Series Product Review

The latest headsets to hit our desks from Plantronics is the Blackwire 5200 Series. These are defined by the innovative connectivity involved. All the 5200 series headsets come with 3.5mm plugs - the standard for audiophiles since the days of the Sony Walkman. This...

Headset Spotlight : The Jabra PRO 920 Mono

Headset Spotlight : The Jabra PRO 920 Mono

The Jabra PRO 920 Mono headset is DECT headset with a great design and sophisticated features but priced at the lower end of wireless headsets range. Being lightweight, monaural and wireless the Jabra Pro 920 Mono can be worn all day in the office, allowing a talk...

Sennheiser Century Mobile Review

Sennheiser Century Mobile Review

Launched just this month Sennheiser brings a new addition to its Century Series - the Century™ Mobile Headsets. These are headsets aimed at the UC ( Unified Communications ) user delivering increased mobility and flexibility to the user. The Century Range...

Manufacturer Focus : Sennheiser

Manufacturer Focus : Sennheiser

Sennheiser is a name synonymous with high quality audio, modern design and durable build; perhaps more often associated with headphones and musical appreciation equipment the company also carries a sophisticated portfolio of business communication tools such as...

Plantronics HW261N Spotlight

Plantronics HW261N Spotlight

The Plantronics HW261N is a favourite headset for call centre workers and, indeed anyone who uses the telephone a lot during he course of their working day. The HW261N is a binaural ( two eared ) corded/ wired headset which can connect to any telephone system, be it a...

Best Headsets for Skype for Business

Best Headsets for Skype for Business

First there was Skype, then there was Microsoft Lync, then there was Skype for Business. Whether you are a small business making the most of the localised Skype installation on your PC or a larger business enjoying the full gamut of integrated services from Office 365...

About the Verso Headset

About the Verso Headset

We launched the groundbreaking Verso headset some two years ago in response to feedback from many users and purchasers of business headsets. It is, as are all of our Avalle headsets, designed in the UK based upon feedback from our customers, an evolutionary process...

Plantronics Voyager Legend B235

Plantronics Voyager Legend B235

The world of business headsets is one with many very different styles and wearing options, from binaural over the head for maximum concentration to monaural headsets which facilitate conversation with colleagues between calls. However, increasingly popular are...

Plantronics VOYAGER Focus

Plantronics VOYAGER Focus

The VOYAGER Focus is the latest release from Plantronics line of business headsets and one, in much the same vein as the Jabra Evolve series, that is perfectly adapted to Unified Communications usage as well as personal media enjoyment. The Voyager Focus is a stereo...

Bluetooth in Business

Communications is about data and speech transfer, it is about the transmission of information over distance, indeed tele as a prefix comes from the Greek word for far. We have come to expect a free and easy access to voice, data, video and music wherever we are and to...

Top 10 Wireless Headsets

Top 10 Wireless Headsets

WE LOOK AT OUR TOP 10 CORDLESS HEADSETS FOR BUSINESS A wireless headset connected to a PC/ Telephone system or unified communications platform can give you or your employees an ease of operation and freedom of movement. The below headsets are in no particular order...

Jabra Headsets for All

Jabra was formed from the company GN Store Nord - a company with almost a century and a half's experience in delivering high end communications. Upon this solid foundation of technical expertise Jabra has built a portfolio of ever improving and ever improvising...

Plantronics Blackwire USB Headsets

Plantronics Blackwire USB Headsets

Plantronics have a range of wired ( corded ) headsets called the Blackwire ™ these are USB connection and designed specifically for use with a VoIP system or Unified Communications such as Microsoft Lync - they plug directly into a computer. The Blackwire...

We Repair Headsets

All things come to an end, even the most expensive and well designed of modern devices; my daughter's oft smashed iPhone is a testament to this, however much you love a device, in the end it is vulnerable. Well telephone headsets are no different. Headsets are used...

Unified Communications 2015

Well, last year we looked at the question : What is Unified Communications where we summarised some of the features integral to a UC environment. This year we are seeing increased focus in the telecoms industry on this convergence of data streams and devices. We saw,...

Benefits of Microsoft Lync

Microsoft Lync is a full communications solution based in the cloud, and not just any cloud but Microsoft's cloud. The solution is based upon the premise of : Stay in touch anywhere which means that a business is given the tools with which to communicate over all...

The Plantronics Blackwire USB wired headset range

The Plantronics Blackwire range are USB wired headsets for computers and laptops and come with a range of different options and features to accommodate all types of users. Choose from “plug in and play” entry level headsets to advanced dual connectivity Bluetooth...

Review of the Jabra UC Voice Headset Range

With The Jabra UC Voice series of headsets Jabra ( formerly GN Netcom ) have come out with a range of lightweight and well priced wired/ corded headsets perfect for office or call centre environments, particularly those which use Unified Communications (UC). They all...

The New Avalle Defero Headsets

Avalle have established themselves as manufacturers of headsets designed by and for headset users. They are well made and comfortable and deliver great sound quality. What is equally important is that these are high quality headsets at a fraction of the cost of the...

Do I Need Ear Defenders for Work?

In many industries there is an ever present threat of noise on the workplace. This can be manifest in many ways - it can be sudden load blasts of noise or just long term noise which at first may appear to be benign, but after time it can cause permanent damage. Ear...

Essential Headset check-list for Contact centres.

Setting up or expanding your contact centre will require in depth planning taking up precious operational time. This quick guide for the correct solution will hopefully cut that time and aid you in making the right decision. The Office Environment – How noisy is your...

Sennheiser Wired Telephone Headsets Review

Sennheiser are best known for their audio headphones, leading the industry in supplying state of the art devices to musicians and music aficionados alike. However, it is of no surprise that a company with this history should also supply some of the best headsets for...

Review of the Sennheiser DW Pro 1 Cordless Headset

Working in a fast active modern office or call centre environment it is essential that the technology keeps pace with you. The Sennheiser DW20 Pro 1 certainly does and far exceeds my expectations. Having previously suffered at the hands of cumbersome wireless...

Benefits of Headset Use in Unified Communications

We just came across a great study about the benefits of using a headset in a Unified Communications environment that we just had to share with you. Unified Communications (UC) is a network utlilsing integrated instant communications services such as voice, data,...

Call Centre Expo 2013

It's that time of year again soon when the industry gathers together at London's Olympia for the annual call centre expo. The conference brings a wealth of experience from the call centre world and, over two days, we will be there to listen and learn about many ways...

The Sennheiser DW Series of Headsets

We are pleased to note that EE ( formerly Orange telecom ) have teamed up with Sennheiser to increase productivity and customer satisfaction in their customer call centres. Sennheiser had needed a truly wireless solution for their call centre agents and opted, after...

Bowie and Sennheiser

OK, our blog has a tendency to be overtly technical and centered upon communications devices so we thought we'd throw a piece of heart warming culture into the mix. Earlier on in the year I was lucky enough to receive two tickets ( a gift ) to go to the Victoria and...

Peltor Ear Defenders for MotoGP

We sell headsets of all types to offices, businesses large and small and call centres, these headsets generally do not get to see the light of day. Not so the Peltor package we sent out last week to the team of Sandro Cortese - a...

How many telephone headsets for your call centre?

The call centre constant calculator I read an interesting little calculation today on a website about call centre management, it was how to work out how many operators you need in your call centre - this was assuming that it was at least 25 people there. Well you...

How to choose a telephone headset?

How to choose a telephone headset?

Knowing how to choose a telephone headset doesn’t have to be that difficult. Knowing how to connect your telephone to your headset is complicated enough. Trying to work out which lead connects your chosen headset to your specific phone can get a bit confusing....