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Sennheiser DW20 Pro 1 Mono Wireless Headset

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The Sennheiser DW20 Pro 1 is a cordless DECT headset designed exclusively for use with telephones and PC Softphones

The DW20 Pro 1 features Sennheisers HD wideband audio, full noise cancelling microphone and ActiveGard Acoustic Shock Protection.

The lightweight and comfortable design makes this ideal for all day use and the battery will last up to 12 hours to see you through the working day.

The Sennheiser DW20 Pro 1 is tailored towards all users, choose from a range of connectivity options including Standalone PC or Desk phone, PC and Deskphone and Microsoft Skype for Business (SFB) optimisations.

Availability: In stock

ex VAT £138.00 inc VAT £165.60

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Product Description

DW20 Pro1 Details and Specification

  • Volume and call controls integrated to the headset
  • Noise Cancelling microphone removes background noise
  • Wideband audio provides excellent voice clarity
  • Suitable for use all day
  • 8 hours battery life in wideband mode | 12 hours battery life in narrowband mode
  • Fast Charge - 50% in 20 minutes gives you 4 hours talk time
  • Long distance wireless range - Up to 180 meters
  • Sennheiser ActiveGard Technology helps to protect your hearing
  • Easy pairing – For desk sharing and phone conferencing
  • Certified for use with Microsoft Skype for Business (SFB) (504472 & 504460 - Only)

Part Numbers:

  • 504435 - Phone Only
  • 504317 - PC Only
  • 504472 - PC Only - Microsoft Skype Certified
  • 504305 - Phone and PC
  • 504460 - Phone And PC - Microsoft Skype Certified

DW20 Pro1 comparison chartYou can check out the main features of the DW20 Pro1 by using our useful
product comparison chart and comparing to other models in the range.

DW20 Pro1 Video

Sennheiser DW Wireless Series Headsets

Additional Information

DW20 Pro1 Information

Manufacturer Part # 504305 | 504460 | 504435 | 504317 | 504472
Colour Dark Grey
EAN 4044155051698
Condition New

DW20 Pro1 User Manuals and Datasheets

View PDF of Sennheiser DW20 Pro 1 Mono Wireless Headset User Guide Sennheiser DW20 Pro 1 Mono Wireless Headset User Guide    Size: (9000 KB)
View PDF of Sennheiser DW20 Pro 1 Mono Wireless Headset Data Sheet Sennheiser DW20 Pro 1 Mono Wireless Headset Data Sheet    Size: (195 KB)


DW20 Pro1 FAQs

Q. How do I switch between Phone and PC mode?
A. Simply puch the PC or Phone button found in the centre of the base station

Q. What is the difference between the DW 20 Pro 1 and DW 30 Pro 2?
The DW 20 Pro 1 is a Monaural style headset and the DW 30 Pro 2 is a Binaural style headset. Other than this difference, they share all the same features.

Check out our complete FAQ sheet for more information.

Can't find the answer to your question? Tell us your question and we'll answer it for you.


Customer Reviews (1)

Expert Review Review by Best4Systems

Conference Phones suitable for: SMEs & Call Centres

Major benefits:

  • high-end audio and build
  • Interoperability – Can connect to both desk phone and PC
  • Conference Feature – Pair multiple headsets to one call

Overall assessment:

The Sennheiser DW20 Pro 1, as you might expect from it’s experience in the music industry, offers superb audio, making it ideal for loud work places such as call centres. The setup is easy, with great guides to help you, and the operation is straight forward and easy to pick up.

There are a number of models within the range, but also different variants of each model. You can go from a desk top or PC version, to others that work off both, allowing you to use s soft phone (via USB) and desk phone at the same time by simply selecting the one you wish to use by the click of a button. IF you are looking for Microsoft Certified technology, you will be pleased to know these are also available.

Another cool feature is the ability to conference. You can add people to your current call and have a conference call by simply having them place their headset against the magnetic tab on the base of the headset. Couldn’t be simpler. You can have up to 5 headsets on any one call at one time. This feature is also great for training. Overall, I was very impressed with the headset. It certainly delivers technically, as well as looking great. My only worry is that it is more expensive than it’s competitors. That being said, it’s not a million miles off the mark, and you are getting a premium product for those extra pounds.

(Posted on 24/03/2014)

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