Phones for Microsoft Teams

What phones can be used with Microsoft Teams?

Top manufacturers of phones for Microsoft Teams include Yealink, Poly & Audiocodes. Very few manufacturers can produce IP telephones to the rigorous standards which Microsoft demand for its certification process. When you use a Teams Certified phone you are assured of a great Teams experience.

About Teams Certified Phones

VoIP phones integrated with Microsoft Teams have become a cornerstone for modern collaborative communication within businesses. Microsoft Teams, a part of the Microsoft 365 suite, seamlessly incorporates Voice over Internet Protocol (VoIP) technology to enhance team collaboration through voice and video calling. This integration offers a comprehensive solution for organizations seeking a unified communications platform for meetings, messaging, and now, voice communication.

A good VoIP phones which is certified for use with Microsoft Teams will allow users to make and receive calls directly within the Teams interface, streamlining communication workflows and, in general, making usage of Teams that bit easier. This integration is particularly advantageous for businesses already leveraging Microsoft 365, as it enables a cohesive user experience, eliminating the need for separate communication tools. Users can transition seamlessly between chat, video conferencing, and voice calls, fostering a more connected and efficient work environment.

One notable feature is the ability to make calls to external phone numbers directly from Microsoft Teams using VoIP ( this is an additional subscription). This extends the reach of communication beyond the internal Teams environment, allowing for connectivity with clients, customers, and partners without the need for additional hardware or external phone systems. It makes your Teams phone the center of all communications – able to handle just about any type of data.

Anyone working from home, remote working or on the road can take advantage of being able to use a Teams phone anywhere – or, failing that, use the app on a mobiel device.

Security is a paramount concern for all business processes, and Microsoft Teams, coupled with VoIP technology, integrates robust security features. Encrypted communication channels and compliance with industry standards contribute to a secure environment for sensitive business discussions and data transfer.

VoIP phones for Microsoft Teams provide a powerful communication solution that integrates seamlessly with existing Microsoft 365 tools. This integration enhances collaboration, simplifies workflows, and ensures a secure and unified communication experience for businesses of all sizes. Teams Certification guarantees that the hardware and software configuration of the device will allow it to deliver an optimal Teams experience.

Authentication
Teams certified phones use Modern Authentication to simplify signing in and to improve security. Users can sign in by entering their username and password on the phone or by signing in from another device like PC/smartphone.
Speed dial and call history
Users have quick access to their contacts, call history, and voicemail. They can easily manage their contacts and speed dial entries directly from their phone.
Simplicity
Users can view their schedules and easily join meetings using Teams’ one-touch join.
Call Groups
Phone agents who participate in call groups can easily manage their availability and accept or decline incoming calls from the call queue.
User delegation
Executive assistants and admins can manage their executives’ phones – intercept incoming calls; make calls on behalf of the executive; take over calls that the executive has placed on hold; and monitor whether the executive is on a call, on hold, and so on.
Hot desking
Users can get their contacts, meetings, and other preferences, just by signing into a phone. When they’re done, they can sign out and leave the phone ready for the next user.
Video Phones
Telephones with video support let users join calls and video conferences just as if they were at their computers. Many phones have privacy settings.
Accessibility
Many Teams phones have accessibility features, such as high contrast text, to make it easier for anyone with visual impairments to use them.

Get In Touch

If you would like to see how a Microsoft Teams IP Phone could help with your business communications then get in touch with our team and we will be pleased to give you the best advice possible. We offer public sector discounts as well as managed accounts.