Cloud Based VoIP Systems For Business

As a cloud-based system that is software driven, new apps and features are continually being added and improved. You are part of it, so your system will be constantly evolving and presenting you with new functionality that you can add, or not. It’s up to you.

In a word, Yes! Given the correct infrastructure at your premise, the call quality should be as good if not even better with a cloud-based phone system, than with an on ‘premises system’.

Switches and routers can provide ‘Load Balancing’ which will route the calls over the clearest channel. This facility can also be used to prioritise voice over data. This is not as complex as it sounds and is relatively easy to manage. We have an in-house team who can help with this set-up.

With a VoIP phone system, you and your colleagues can work anywhere you want and anywhere you want. VoIP phone systems are securely hosted in the Cloud – so there is no physical phone system box. Instead, the services and calls run through the internet over your Broadband connection. The change to VoIP is seamless, and you can even keep your existing phone number!

This keeps call costs to a minimum and allows you to embrace a wealth of features even for a smaller-scale operation, that you would traditionally have had to buy a much larger and more expensive phone system to deliver.

With minimal fuss, easy management and configuration, low call charges, and complete freedom to work however you like, VoIP phone systems are quickly becoming the new normal.

Cloud hosting is big business. As such the security and focus on continuity in the face of any issue is paramount.
The data centres that host these VoIP phone systems are fully resilient, with mirrored centres elsewhere in the country that the service would switch to if anything happened. Calls are encrypted, and scanning for anomalous calling patterns to keep your comms secure..

With fixed coasts for services that can be apportioned to each user, and calls directed over the internet, charges and costs can be tracked and kept in check!

Home workers, Office Workers, Hybrid Workers – it’s a lot to keep an eye on! With our Cloud based VoIP system all call traffic goes through a single point. This means that wherever the user is, the calls will always be centrally channelled and reporting for all users is streamlined.
So, whether you call are from Mobiles, the Call Centre, your home office, or in the office, they are all integrated and reported on the same platform. You have full visibility.

Add, remove, or enhance users online using a simple dashboard-style interface. Instantly actionable, time and one saving, this gives you the ultimate tool to control your communications.