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Mitel 5550 IP Console

The Mitel 5550 IP Console includes screen-based call status and call handling prompts, real-time Busy Lamp Field (BLF) status, plus telephony keypad and dual handset / headset jacks.

With the integration of Microsoft Office Live Communications Server 2005 today (migrating to Microsoft Office Communications Server 2007 in early 2008) and the 5550 IP Console, attendants can quickly compose and send an email containing a predefined message to a specific user who is listed in either the Phone Book or BLF panel views, allowing for much more efficient and accurate message taking. The User Messaging enhancements include features for monitoring the presence of users as well as the ability to send Instant Messages (IM) from the Mitel 5550 IP Console. All of these new features will improve console attendant productivity and efficiency, allowing them to be more responsive to callers and enterprise users.

The Mitel 5550 IP Console is targeted towards enterprise attendants requiring fast and easy access to call processing functionality.

As low as £474.00 £395.00

Availability: In stock

Only %1 left

Details

Presence indication for all users: Integrated with Live Communications Server
Email and Instant Messaging capability with Live Communications Server 2005 today (migrating to Office Communications Server 2007 in early 2008) integration
Busy Lamp Field (BLF) capability allows attendants to monitor up to 5,000 extensions or lines on a single 3300 ICP or across a cluster or network of 3300 ICPs
Multiple BLF lists and ability to customize BLF views with tile-based BLF
Incoming Calls list provides visual indication of all incoming calls, allowing attendants to prioritize calls and customize their greeting based on the calling line information
Direct Station Select (DSS) feature enable operators to pick up ringing extensions and process callers more efficiently
Calls on Hold enhancements provide attendants with additional information that allows them to handle calls more efficiently
Specialized telephony keypad for dialing, call processing, and access to features and applications
Highly intuitive GUI that includes screen-based call status and call handling prompts, making operations as simple as point-and-click
One-button access to programmable key functions
On-screen Scratch Pad window for note and message taking, and storing speed-dial numbers
On-screen bulletin board for displaying messages to all attendants using the 5550 IP Console on the system
Retrieve Key allows attendant to retrieve calls forwarded to the wrong extension
Single key transfer to voice mail
Twelve programmable keys for one-button access to the most commonly used attendant features and services
Six call processing keys for intuitive management
Call Answering Priority allows attendant to connect calls based on longest time waiting or origin
Call Waiting Threshold capability allows incoming calls to be routed to other consoles to reduce wait times
Comprehensive Hospitality Console feature set
Language Support for English, French, Spanish, German, Dutch, Italian, and Portuguese
Dual handset / headset jacks for monitoring or training new attendants
Adaptable telephony keypad and handset cradle for right- or left-handed console operators

The Mitel 5550 IP is a Proprietary IP telephone which requires a Proprietary VoIP telephone system to operate. This phone is not suitable for home use.

More Information

More Information
Manufacturer Part #	5550-LG \| 5550-DG

PDFs

Mitel 5550 IP Console Data Sheet Size: (200 KB)

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Delivery

We offer a next day courier service at a very reasonable price. Timed deliveries are also available if you need to get your hands on the equipment in a hurry.

You can see which delivery options are available to you by simply adding the products you wish to purchase to the shopping cart before entering your delivery post code.

Please note next day delivery from point of order is not guaranteed. Visit our delivery information page to find out more.

Volume Discounts

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Simply complete our request a quote form and we will get back to you right away with a quote. Alternatively, please call us on 0844 824 6664 and talk to a member of the sales team.