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Nortel BCM

Nortel Business Communications Manager BCM

As The Business Communications Manager ( BCM ) is configurable in many different ways it may be simpler to contact us with your requirements.

Why do I need the Business Communications Manager?

Using this technology has advantages, it enables the ability to:

Working from home

Using virtual private network (VPN) technology and DSL lines, the BCM enables you to have an extension with all the features of a standard extension remote from the office.

No need for Receptionist to answer calls

The BCM has Auto attendant software built in allowing calls to be answered automatically and a message given. Calls can then be transferred to an extension, outside line or voice mailbox.

Combine e-mail, voice-mail & fax into one location

Combines e-Mail, Voice Mail & Fax into a single Inbox, reducing training time as there is only one system to learn. Users can see all messages and prioritise them in order of importance.

Faxes remain private & can be viewed prior to printing. Fax & Voice mail can be routed and managed just like e-mail with easy remote access to all messages via a single call.

Improve employee productivity

Professional call centre software is built into the BCM. This would normally be very expensive and limited to larger telephone systems. By utilizing this software

    Call Centre applications can help to increase revenues by:
  • Increasing the numbers of calls handled
  • Reducing customer hold time
  • Eliminating ring/no answer
  • Reducing abandoned calls

Business Communications Manager Call Centre applications can also help to optimise staff resourcing through call routing capabilities that help to balance workloads; having multi-skilled agents logged into more than one group at

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  1. Nortel BCM 50 Release 2-6 Software Upgrade
    Release 2-6 Software Upgrade for the Nortel BCM 50 Telephone System.
    £114.00 £95.00
  2. Nortel BCM 50 IP PRI starter pack
    The BCM 50 IP PRI from Nortel Networks offers all features associated with advanced telephone systems and much more besi ...
    £1,650.00 £1,375.00
  3. Nortel BCM 50 PRI starter pack
    The BCM 50 PRI from Nortel Networks offers all features associated with advanced telephone systems and much more besides ...
    £1,650.00 £1,375.00
  4. Nortel BCM 50 IP BRI starter pack
    The BCM 50 IP BRI from Nortel Networks offers all features associated with advanced telephone systems and much more besi ...
    £1,664.40 £1,387.00
  5. Nortel BCM 50 BRI starter pack
    The BCM 50 BRI from Nortel Networks offers all features associated with advanced telephone systems and much more besides ...
    £1,528.80 £1,274.00
  6. Nortel BCM 50 Analogue starter pack
    The BCM 50 from Nortel Networks offers all features associated with advanced telephone systems and much more besides - e ...
    £1,194.00 £995.00
  7. Nortel BCM 400 IP starter pack
    Nortel BCM 400 from Nortel Networks offers all features associated with advanced telephone systems and much more besides ...
    £3,600.00 £3,000.00
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