Many of us, due to a large extent to the Corona Virus Pandemic have embraced home working during the new normal. Small home offices have been set up in kitchens, in gardens, in bedrooms, in attics or even under the stairs. Here we look not at how or where one’s home working set up takes place, but what tech can make the running of business processes from home just that little bit more professional.
Under the assumption that you have the basics covered :
- Comfortable Chair
- Nice Desk
- Reliable and fast internet connection
- Suitable lighting
- Good Quality webcam
We would then look at the way in which you interact with technology. These are often termed as endpoints ( as in VoIP endpoints ) or as peripherals. These are the devices which allow the remote interaction with people or data whilst working from home.
The most common device which can improve your working conditions is the headset. This will allow you to take calls, join Microsoft Teams meetings, chat on Zoom or connect to your company’s communications platform. Whilst we may be happy with our office headset, it is quite possible that one needs to take other factors into account when home working.
one or two eared headset
Many of us wear a monaural headset in the office so that we can talk to our co-workers, it could well be worth considering a binaural ( two eared ) headset for home work. This can massively improve your concentration, especially if you have noisy children at home. You also have the choice of ear pads or complete over the ear cushions.
We would suggest that in addition to blocking out noise that can distract you, it is highly desirable to use headsets with built in noise cancellation. Noise cancellation minimises the transmission of background noise via your microphone. This means that clients and colleagues are protected from incidental household noises.
Active Noise Cancellation
Rather than passive noise cancellation, active noise cancellation actually samples background sound and creates a signal designed to ‘negatively complement’ the sound. In effect cancelling it out. This can be a far superior option than passive noise cancellation.
One almost should not have to mention this, but there is a massive difference in the quality of different brands of headset. Some companies have thought to save money by buying at the lowest price point, often these headsets will be vastly inferior ( to the top brands ) in all areas : functionality, durability and sound quality.
OK, some some headsets are Teams certified. What does that mean? With Teams certification you can be assured of a high quality headset which has passed stringent tests to achieve Teams’ standards. These headsets also will have a useful one-touch button for Teams access. That said, there are many high quality headsets that have not gone through the ‘costly’ process of achieving the teams Certified Badge.
Wired or Wireless
A corded headset has some advantages in so far as it does not need charging, but we have found that working from home one is even less likely to move around. The advantage of a wireless headset is that one can get up and make a coffee, or just pace around the room for some exercise. DECT headsets will provide longer range and greater security whilst Bluetooth headsets will connect easily to mobile devices.