The onset of lockdown saw many people rush home with USB headsets – these are the most basic ( and very useful ) method of headset connection. The U in USB stands for universal, and apart from the now clash of USB-A and USB-C, a USB headset will work with pretty much any platform and offer seamless connection and operation of platforms such as Zoom, Microsoft Teams, GoToMeeting etc. This basic operation is good, but as with other products there is always something better.
We have seen increased demand for higher end wireless and Teams certified headsets which allow easy one touch access to additional functionality as well as the ability to get up and walk around. These, more ‘sophisticated’ headsets. are available from the likes of Jabra, Plantronics and EPOS | Sennheiser