Getting Ready for the Call Centre Expo
This entry was posted on September 26, 2013.
It's that time of year again and we will be making our way up to London to the 2013 Call Centre Expo and London's Olympia. There is the annual meeting of all those intimately involved with call centre operation and logistics.
Best4Systems, operating now for over 15 years, are a complete communications solution provider specialising in hardware but with a focus on the provisioning of a holistic service throughout the cycle of the product.
With this in mind, not only do Best4Systems stock products such as Telephone headsets, Conference Phones, System telephones, IP Phones and Telephone Systems, all from leading manufacturers, ready for immediate dispatch, but also provide a host of accessories and add-ons to these.
Here is a brief description of some of the additional services offered by Best4Systems, designed to make the operation of your communications and data systems easier, more productive and cheaper, as well as alleviating environmental damage caused by waste :
Buy Back Scheme
Lower the cost of upgrading your Telephone System or units by selling us your obsolete equipment.
See here for more information on our Buy Back Schemes »
Best4Systems sells refurbished or remanufactured telephone equipment, all with a 12 month warranty. This allows businesses to make great savings on products which are, to all intents and purposes, as good as new in appearance and fully functional.
See here for more information on our Refurbished Products »
Repair and Refurbishment Service
For many businesses a broken headset or telephone can cause upheaval and a sub optimal experience for customers. With our repair and replace service we offer a very quick turnaround on goods. We offer a renovation service by which we take these 'dishevelled' units and give them a complete working over, cleaning and disinfecting to the highest standards and replacing worn consumables such as ear cushions, voice tubes and line cords.
See here for more information on our R&R Service »
We pride ourselves in delivering unrivalled levels of customer service to our clients. We have a huge collective experience in many aspects of configuring and getting the most out of your communications infrastructure. We have a dedicated customer account management team allowing you one point of contact for sales and service enquiries.
Best4Systems will be demonstrating the Avalle Headset range at the Call Centre Expo: a new generation of headsets developed in house and specifically aimed at introducing a high specification product at lower cost for the purchaser. These headsets are available in monaural and binaural set ups as well as noise-cancelling editions for busy offices and call centres.
We will also be displaying a range of System Telephones for traditional PABX sets as well as a host of IP Phones, many of which come with advanced call routing and handling features which can help massively in the running of a large number of telephone operators.
We also look forward to visiting the other stands at the Call Centre Expo, there have been many interesting developments in the way in which social media can be leveraged to fulfill customer service requests with increased satisfaction as well as a fascinatingly titled masterclass in : "How to increase mental toughness in your contact centre agents"
Best4Systems are based on the South Coast - to contact please email firstname.lastname@example.org or call us on 0844 824 6664