Best Business Telephones

Choosing a Business Phone
When choosing the best business phone for the office, there are several key features to consider. Top manufacturers include Cisco, Yealink, HP | Poly ( formerly Polycom ), Snom, Grandstream, Fanvil and Audiocodes. Modern offices tend now to enjoy the benefits of VoIP for their communications and, of course, the added bonus of a sophisticated infrastructure such as Microsoft Teams or other Unified Communications platform.
VOIP PHONES

Communication Clarity

The best business phones excel in providing clear and reliable communication. This will mean an excellent call quality, support for multiple lines, and features like call forwarding, conference calling, and voicemail-to-email. Top manufacturers include brands like Cisco, Yealink and Polycom.

Integration with Office Systems

A top office phone should easily integrate with existing office systems and software – nowadays Microsoft Teams certification is extremely desirable. This ensures that the phone can work seamlessly with your office’s existing infrastructure, including CRM systems, email servers, and collaboration tools.

User-Friendly Interface

An intuitive and easy-to-use interface is vital for productivity. Phones with customizable touch screens, clear displays, and user-friendly navigation make usage all the easier and more enjoyable for all concerned – increasing efficiency and satisfaction.

Flexibility and Mobility

In the modern office employees often need the flexibility to move around while staying connected. Phones with DECT or Bluetooth capabilities for wireless headsets, as well as mobile app integration for switching between desk phone and smartphone, provide the necessary mobility without sacrificing communication quality.

Expandability

As businesses grow, their communication needs evolve. The best business phones offer expandability options, such as the ability to add more lines, users, or additional features like video conferencing and advanced call management.

Security

Security is paramount for businesses, so the best office phones include robust security features to protect against unauthorized access and data breaches. Features like encrypted communication, secure voice transmission, and multi-factor authentication are essential.

Durability and Reliability

Office phones should be built to last, with high-quality materials and a robust design. Reliability is also crucial; the best phones minimize downtime with features like power-over-ethernet (PoE) and battery backup options to ensure continuous operation even during power outages.

Looks

When all is said and done, the final decision will always be influenced by the impression that a telephone gives. It is ‘nice’ to have a good looking office with well designed and pleasing telephones on each desk. Of course, one should concentrate on features and functionality….. but ..

In summary, the best business phones for the office combine excellent communication capabilities, seamless integration with office systems, user-friendly interfaces, strong security, flexibility, expandability, and durability to support a productive and efficient workplace. If you are interested in upgrading your current phones or are setting up a new business or office then do get in touch with our team, who will be happy to offer you best practice advice in equipping your office.