Universal Headset Training & Recording Buddy Details and Specification
Train agents when using a wireless headset (Or Wired) and also can use the unit with function of Handset/Headset selection switch.
Managers and supervisors can listen-in and monitor calls of employees and agents while roaming the office with a wireless headset, accomplishing other tasks. As needed, they can return to their employee or agent and provide additional coaching or with the touch of a button, take over the call.
Universal Headset Training & Recording Buddy Information
|Manufacturer Part #||DA-271T|