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Sennheiser D10 Cordless Headset FAQs

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Q. There is an "ABC" on the back of the base, what does this do?
A.
This switch changes the wiring sequence to the phone. Different phones have different pint-out wiring. The majority of phones use the "A" setting, Cisco use "C" and the rest use the "B"

Q. How many ringtones are there?
A.
3, these can be set by the two first DIP switches.

Q. What is the difference between the Sennheiser D10 USB UC and Sennheiser D10 USB ML?
A.
The D10 ML variant is optimised for Microsoft Lync. To the user, there is no difference, other than products that are optimised for Microsoft Lync get a high priority when Microsoft Lync decides what audio device to choose. This makes the Sennheiser D10 ML a "Plug in and Play" device when used with a certified Microsoft Lync softphone.

Q. What is the USB port on the D10 telephone headset used for?
A.
It is used for firmware updates and cannot be used to connect the headset to a softphone.

Q. Why is there not a ringer on the Sennheiser D10 phone version?
A.
because desk phones and mobile phones have the ringing capability. the volume button on the back of the base is used to adjust the microphone gain on the D10 phone.

Q. Is there an external PSU available for the Sennheiser D10 USB versions?
A.
The Sennheiser D10 USB variants only need power from a computer USB port. There is an Sennheiser D10 Power Supply Unit.

Q. Can I use the CH10 charging stand and the DW/SD base for recharging the D10 headsets?
A.
Yes.

Q. Is battery life affected in wideband mode?
A.
Battery life will last for 8 hours in wideband mode as opposed to 12 hours in narrowband mode.

 

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