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Business Communications Manager ( BCM ) Telephone System

As The Business Communications Manager ( BCM ) is configurable in many different ways it may be simpler to contact us with your requirements.

Why do I need the Business Communications Manager?

Using this technology has advantages, it enables the ability to:

Working from home

Using virtual private network (VPN) technology and DSL lines, the BCM enables you to have an extension with all the features of a standard extension remote from the office.

No need for Receptionist to answer calls

The BCM has Auto attendant software built in allowing calls to be answered automatically and a message given. Calls can then be transferred to an extension, outside line or voice mailbox.

Combine e-mail, voice-mail & fax into one location

Combines e-Mail, Voice Mail & Fax into a single Inbox, reducing training time as there is only one system to learn. Users can see all messages and prioritise them in order of importance.

Faxes remain private & can be viewed prior to printing. Fax & Voice mail can be routed and managed just like e-mail with easy remote access to all messages via a single call.

Improve employee productivity

Professional call centre software is built into the BCM. This would normally be very expensive and limited to larger telephone systems. By utilizing this software

    Call Centre applications can help to increase revenues by:
  • Increasing the numbers of calls handled
  • Reducing customer hold time
  • Eliminating ring/no answer
  • Reducing abandoned calls

Business Communications Manager Call Centre applications can also help to optimise staff resourcing through call routing capabilities that help to balance workloads; having multi-skilled agents logged into more than one group at

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  • ex VAT £995.00 inc VAT £1,194.00

    The BCM 50 from Nortel Networks offers all features associated with advanced telephone systems and much more besides...

  • ex VAT £1,274.00 inc VAT £1,528.80

    The BCM 50 BRI from Nortel Networks offers all features associated with advanced telephone systems and much more...

  • ex VAT £1,387.00 inc VAT £1,664.40

    The BCM 50 IP BRI from Nortel Networks offers all features associated with advanced telephone systems and much more...

  • ex VAT £1,375.00 inc VAT £1,650.00

    The BCM 50 PRI from Nortel Networks offers all features associated with advanced telephone systems and much more...

  • ex VAT £1,375.00 inc VAT £1,650.00

    The BCM 50 IP PRI from Nortel Networks offers all features associated with advanced telephone systems and much more...

  • ex VAT £95.00 inc VAT £114.00

    Release 2-6 Software Upgrade for the Nortel BCM 50 Telephone System.

  • ex VAT £3,000.00 inc VAT £3,600.00

    Nortel BCM 400 from Nortel Networks offers all features associated with advanced telephone systems and much more...

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