Ingenuity Telestat 5 records information about call volumes throughout the working day. This enables you to produce real time reports inculding:
Incoming and outgoing calls, individual and total call time, dropped calls and unanswered calls. As well as statistics Telestat 5 helps prevent telephone lines being abused and is a great way to manage your telephone bills.
This version of Telestat 5 will let you manage over a huge 200 extensions. An ultimate choice for large contact centres, sales offices and customer service areas.