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Knowledge Base

Over the years we've been asked many questions about telecoms. Some of them we've heard quite a few times, so we decided to put them down on paper.. or at least virtual paper. Please take a look and see if you can find the answer you were looking for. We've also written a few general articles about the industry and some of the products lines which we hope you'll find informative and interesting. Do let us know if there is anything you think we've ommitted to add.

  • Avaya telephone Systems

    An Introduction

    Avaya is one of the global leaders in communication systems, applications and services. The company design, build, deploy and manage communication networks for a variety enterprises. Avaya telephone systems can be found in the offices of a range of companies from small businesses and non-profit organisations up to FTSE 100 companies in the UK. The reliance on Avaya telephone systems stems from reliable, secure products that facilitate customer relationships, enhance productivity and maximize profitability.

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  • Video Conferencing

    Introduction

    With video conferencing technology, two or more people in different places can communicate by sight and sound at the same time and even share computer applications. The benefits of these systems can be for educational institutions and libraries include formal instruction, communication with guest speakers, collaboration in projects between schools, professional activities, and community events.

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  • Introduction to Telephone Headsets

    Telephone Headsets attach to the telephone and allow hands-free operation. Telephone headsets are most commonly found in the offices of telephone marketing companies and call centres. Headsets allow comfortable conversation for long periods of time.

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  • What is a Conference Telephone

    What is a Conference Telephone?

    The main purpose of conference telephones is to enable easy conversation between more than two people via a single telephone unit. The problems that arise from using just one telephone can be exemplified by picturing the scene of a party of people huddling round a receiver to sing happy birthday to the person on the other end. When put into arena of the modern office, it is obvious why this scene would be unacceptable for holding a conference and why conference telephones are an obvious development of the telephone.

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  • How to change the time on a Norstar system

    So how do you get around to changing the time on a Norstar System?

    You need to be on either of these phones (M7310, M7324 or T7316 telephone) to be able to change the time.

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