Call 0844 824 6664

Avaya Telephone Systems

Since it became a private company in 2007, having developed as a spin off from its’ former parent company Lucent technologies, Avaya have stayed at the forefront of business communication innovation.

The resultant development of Avaya into an independent company able to act boldly in the marketplace, also served to consolidate its position in business telecommunications. In turn, this allowed them to serve their customers with unprecedented innovation and response to their demands. Find out more

Items 1 to 48 of 184 total

per page

Page:
  1. 1
  2. 2
  3. 3
  4. 4

Items 1 to 48 of 184 total

per page

Page:
  1. 1
  2. 2
  3. 3
  4. 4

As a global provider of business telecommunications solutions, including unified communications, contact centre provisioning, and network related products, Avaya’s objective remains to give their clients the best possible collaborative experience in whatever area of functionality, genre, or type of facility they choose.

Avaya specialises in the following types of business.

Call Centres

With the competitive scenario in the call centre environment becoming increasing intensified, Avaya’s Aura Contact Centre Suite provides a complete package; from call queuing, to voicemail. The implementation of Avaya’s Aura Contact Centre Suite has taken the functionality of the large enterprise call centre solution and presented it in a scalable from to Small and Medium sized enterprise clients. In short, it has made uncompromised, scalable functionality accessible to all businesses.

Unified Communications

The advent of homeworking, focus on employee productivity, and increased need for functional and user scalable interfaces, have been catered for by Avaya’s IP Office and Enterprise solutions.  Functions such as instant messaging, fax to desktop, voicemail, e-mail and video, have truly revolutionised the way the SME market in particular uses, and views, it business telephony systems.

The combination of technologies and platforms, all working in synergy with one another, have allowed business customer to communicate with consummate efficiency regardless of the device or network they are to. A truly Unified Communications Platform has been facilitated.

SME Business Solutions

There are many communications challenges that now face the Small and Medium sized business community. The Avaya IP Office flagship product addresses all their needs.

Unparalleled flexibility, the connection of standard /traditional lines with IP lines, bolt on applications, and the ability to add call management systems and call recording as two key ingredients for the modern business, are the reason the Avaya IP Office has become a world class product.

Please check out our User Guide and Data Sheet section Avaya User Guide User Guides.

Back to top