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Aastra 6800i Series FAQs

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Q. Can I use the Aastra 6800i at home on my Analogue telephones line?
No, the 6800i series are IP telephone and are not compatible with Analogue lines.

Q. Which model out of the Aastra 6800i series supports Gigabit Ethernet?
The only models that support Gigabit Ethernet are the Aastra 6865i, 6867i & 6869i.

Q. What is Gigabit Ethernet?
Gigabit Ethernet describes the rate of transfer of frames / data at a speed of 1,000,000,000 bits per second as defined by the IEEE 802.3-2008 standard. For more use information, please visit our Glossary of Telephone Features and Related Terms.

Q. Can I use both expansion models at the same time?
Yes. You are still limited to a maximum of 3 units even if you use both Add on Modules

Q. How do I find out if I can use my wireless headset with the 6865i?
Use our Headset Compatibility Guide to check the compatibility of your headset to your phone.

Q. Are the Aastra 6800i series wall mountable?
Yes, but the kit must be purchased seperately.

Q. Can I use my HL10 handset lifter with the 6800i series?
Some the Aastra 6800i series have integrated EHS support, so there's no need for a lifter. Visit our Headset Compatibility Guide for more information.


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Please Visit out Aastra 6800i Series Matrix to quickly and visually view the main differences in the Astra 6800i range.

Still got an question? Call our expert team on 0844 824 6664